Refunds (if applicable)
We want you to love your product so please choose carefully as we do not offer a refund for change of mind. We do not offer refunds on items that have been opened due to the personal nature of the products we offer.
Refunds will be offered only if your item is damaged or faulty on arrival and a request for refund must be sent to: firstname.lastname@example.org along with photo evidence of damage to item. Once your return items are received we will start the investigation process and inspect all items returned, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
A request for refund must be email within 2 days of receiving your order. Any requests outside of this time frame will be denied. We do not offer refund for sale items, gift vouchers or clearance lines.
You will be responsible for paying for your own shipping costs for returning your item for inspection should you deem it damaged or faulty. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We reserve the right to refund orders should the products be unavailable or if we deem it to be detrimental to our business.